Payment Policy.

Payment Policy

Last Updated: June 27, 2026

At Paul & Leonora London, we strive to provide a secure, simple, and convenient checkout experience. This Payment Policy explains the payment methods we accept, how payments are processed, and how refunds are handled.

If you have any questions regarding payments, please contact us at:

Email: paulleonoralondon@gmail.com

1. Accepted Payment Methods

We offer a variety of secure payment options to make shopping with us as convenient as possible.

Available payment methods may vary depending on your country or region and can include:

  • Visa

  • Mastercard

  • Apple Pay

  • Google Pay

  • Shop Pay

  • Other locally available payment methods displayed at checkout

Only the payment methods available during checkout can be used to complete your purchase.

2. Secure Payments

Your security is extremely important to us.

All payments are processed through trusted third-party payment providers using SSL (Secure Socket Layer) encryptionand other industry-standard security measures.

Paul & Leonora London does not store your complete payment card information on its own servers.

Your payment details remain protected throughout the checkout process.

3. Payment Processing

Orders are processed only after full payment has been successfully received and authorized.

If your payment is declined or cannot be verified, your order will not be processed until the issue has been resolved.

In some cases, additional payment verification may be required by your bank or payment provider for security purposes.

4. Pricing and Currency

All prices displayed on our website are shown in the currency selected on the website at the time of purchase.

Depending on your payment provider or financial institution, currency conversion fees or international transaction fees may apply. These charges are determined by your bank or card issuer and are outside the control of Paul & Leonora London.

5. Refunds

If you are eligible for a refund in accordance with our Return Policy, the refund will be issued to your original payment method after the returned item has been received, inspected, and approved.

Approved refunds are typically processed within 14 days.

Please note that the time required for the refunded amount to appear in your account may vary depending on your bank, card issuer, or payment provider.

Original shipping charges are generally non-refundable unless otherwise required by applicable law.

6. Fraud Prevention

To protect both our customers and our business, we reserve the right to perform payment verification checks where necessary.

Orders suspected of fraud, unauthorized activity, or abuse may be delayed, cancelled, or declined pending further verification.

We may contact you to request additional information if required to verify your order.

7. Payment Issues

If you experience any problems during checkout, we recommend:

  • Verifying that your payment information has been entered correctly.

  • Contacting your bank or payment provider to confirm that the transaction has not been blocked.

  • Trying an alternative payment method if one is available.

If you continue to experience difficulties, please contact our customer support team.

Contact Us

If you have any questions regarding payments, billing, or refunds, please contact us.

Paul & Leonora London

Email: paulleonoralondon@gmail.com